Updating causes my game to slow down or crash.

It is common for some users to experience slower game play or crashing after updating the game or operating system.

For most of these users, force closing the game and resetting the iPhone/iPad fixes the problem. Follow the instructions below to 1) force close the game and 2) reset your iPhone/iPad.

1) iOS: Force an app to close

2) iPhone, iPad, iPod touch: Turing off and on (restarting) and resetting

If the problem continues,  try uninstalling the game and reinstalling it again.

And if that doesn't work, please contact us and we will be glad to help.

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